PhoneOfficetm

A COMPLETE TELECOMMUNICATIONS CENTER, 24 HOUR HOT LINE - AND MUCH MORE - THAT LETS YOU MONITOR AND CONTROL YOUR BUSINESS!  

Yes, you could use a few more helping hands in the office.



A sample screen of one of the Answering Functions settings - Take Message (Take message configure function) 
 
    Features 
    Application Generator 

    At the heart of PhoneOfficetm is a powerful Application Generator. It allows you to tailor your voice menus into exactly what you need. Setting up your voice application is only a matter of linking up mailboxes that represent options the caller can choose to transverse the voice tree. 


    Auto Attendant  

    PhoneOfficetm can be integrated into your telephone switching system -PBX (Private Branch Exchange), Hybrid KSU (Key Service Unit), or 'Centrex'. By selecting a department from a voice menu or by entering an extension number, callers can immediately be transferred to the person or department they want. When the extension is busy or does not answer, PhoneOfficetm can take a message or give the caller the option to transfer to another extension. On a Centrex system, and even some sophisticated PBX systems, PhoneOfficetm can actually make transfers even to a Cellular phone... 


    Fax-on-Demand 

    PhoneOfficetm is configurable to either the 'one-call' or 'two-call' methods. With the 'one-call' method, the caller must be calling from a fax machine. PhoneOfficetm guides the caller with configurable voice menus to select the desired documents. After completing the choices, the caller simply presses the start button of the fax and the documents are transmitted instantaneously. The caller pays all the cost of retrieving the documents. With the 'two-call' method, the caller can be using any touch tone telephone. After selecting the desired documents, the caller is asked to enter the phone number of the fax machine which will receive the fax transmission. The requested documents are then put into an internal transmission queue to be faxed out automatically. 


    Voice Mail  

    PhoneOfficetm allows you to create up to 999 configurable mailboxes - each with password protection. You can assign a mailbox to each person in your company. Messages left in a mailbox can be accessed remotely by the mailbox owner - or directly from the screen - as shown below... 

     

    Auto Announce 

    Even if there might be no phone system in your office, you can still set up an Auto Attendant. The PhoneOfficetm can also be set up to page a selected person. The caller is put on hold while an external speaker (included) announces for the proper person (determined by the 'virtual' extension number entered by the caller) to pick up the phone. If no one answers within a preset number of announcements, the PhoneOfficetm will take a message or give the caller other options. 
    Message Forwarding & Beeper Notification 

    After a caller leaves a message in a voice mailbox, PhoneOfficetm can forward the message to a phone number preset by the mailbox owner. PhoneOfficetm can also call the mailbox owner's beeper to notify him or her by displaying a preset number - or additionally the phone number that the caller had entered. 


    Outbound Scheduler 

    With PhoneOfficetm you can schedule a message to be delivered to a person or a group of people. PhoneOfficetm can be set up to request a confirmation of a message receipt - or to record the recipient's response. A log of scheduled calls and a status (success/failure), including those for all Fax-On-Demand transmissions, is maintained by PhoneOfficetm


    Auto Detection of Fax Tones  

    PhoneOfficetm can recognize fax tones and route the incoming fax to an external fax machine (for hard copy) or to the internal fax box (for fax/modem reception). PhoneOfficetm enables you now to use a single telephone line for both voice and fax


    Fax Scanner 

    With PhoneOfficetm you can use your fax machine to scan documents directly into your computer. Simply connect the fax machine straight into the PhoneOffice card with a single telephone cable, insert the document to be scanned, and press the "Start" button on the fax machine. Use this convenient feature to set up fax-on-demand documents - and save on the cost of an expensive scanner... 


    Background Operation  

    PhoneOfficetm runs in the background of Windows so you do not need to dedicate a computer to handle any of the PhoneOfficetm activities. You can also run other Windows applications concurrently in the foreground while PhoneOffice answer all your calls. 


    Send Fax from any Windows Application  

    WINFAX Lite from Delrina is included with PhoneOffice so that you can send fax from any Windows application simply by printing. 


    Data Modem  

    PhoneOfficetm also includes an on-board 2400 BPS Hayes compatible data modem. If you require advanced high speed data transmissions, choose PhoneOffice Plus.. It incorporates a 14.4 Kbps (v.32bis) modem with data compression (V42bis/MNP5) and error correction (V42/MNP 2-4) with a throughput of up to 115.2 Kbps. 


    Integrated Voice and Fax Technologies for the Total Solution to Office Communications 

    PhoneOfficetm brings powerful, and yet practical and affordable solutions to your company. With its Windows interface, it is intuitive and easy to use. It is an exciting new product that will automate your office communications and allow you to service your customers better. 


    Install PhoneOfficetm or PhoneOfficetm Plus today, and soon you will be wondering how you ever managed without one.

    Applications Features

    General 

    • Application generator with four mailbox types (Voice Prompt, Message, Send Fax, Transfer) 
    • Multi-level tree structure.
    • Record voice prompts with telephone handset
    • Background operation in Windows.
    • On screen graphical display of tree structure.
    • On-line help.
    • Sample applications to get you started.
    Fax-on-demand 
    • One-call and two-call retrieval methods.
    • Fax scanner - use fax machine to directly scan documents into a send-fax mailbox.
    • Import from text, ( PCX, TlFF, and BMP files.
    • Log of faxes delivered including fax number and documents selected.
    • Configurable maximum limit of selected documents.
    • Configurable number of retries and retry interval.
    • Forbidden numbers to restrict long distance or international calls.
    Auto-Attendant 
    • Adjustable flash time for PBX or Centrex Transfers.
    • Call progress monitoring by tone detection or by manual acknowledgment from the receiver.
    • Auto-announce feature - instead of transferring the call, the speaker announces who should come to pickup the phone.
    • Configurable # of rings or announcements to wait.
    • Configurable to take message if no answer.
    Voice Mail 
    • 999 mailboxes each with password protection. Up to 5 digits to identify mailbox.
    • Accepts voice message and/or phone number.
    • Configurable maximum incoming message length (up to 999 seconds).
    • Message indicator for each mailbox.
    • Message forwarding to present telephone number.
    • Pager notification with a default number or the number the caller keys in.
    • Remote access for message retrieval, setting changes, and voice prompt changes.
    • Time stamp for message.
    Voice Scheduling 
    • Dials out to deliver voice messages at scheduled times with receipt confirmation or response.
    • Delivers common message to a group of people.
    • Log of message delivery and response maintained.
    Phonebooks 
    • Multiple Phonebooks supported.
    • Entries can be grouped.
    • Imports from dBASE Ill format.
    Auto-Detection 
    • Auto-detect between voice and fax.
    • Can route fax call to an external fax machine if you prefer to receive hard copy faxes.
    Fax 
    • WiNFAX Lite included with package.
    • Fax directly from any Windows application simply by the print command. 
Hardware Specifications
    System Requirements: IBM PC 386/486 and above or 100% compatible or above and capable of running Windows 3.1 or higher. Minimum 4MB RAM and 10 MB hard disk space. 

    Com Ports: Any from COM l to COM 4 

    Hardware Interrupts: lRO2-4, IRO9-11 

    Card Size: 4.25'X 8.7', 16-bit AT slot 

    Connectors: Telephone handset: RJ-11; Telephone line: RJ-11 Speaker (included): Mini jack; AUX input: Mini jack 

    Government Approvals: Class B FCC certification; Approved for use in USA and Canada, with 'default settings' for 23 other countries  

    Warranty: One year parts and labor 

      Fax Modem: CCITT V.29/V.27ter, Group 3  
      • PhoneOffice - Class 1 - 9600 bps send, 4800 bps receive
      • PhoneOffice Plus - Class 1, Class 2 - Up to 14,400 bps send & receive
      Data Modem 
      • PhoneOffice - 2400 bps Hayes compatible
      • PhoneOffice Plus - 14,400/ 9600/ 2400 bps Hayes compatible (CClTTV.2bis, V32,V.22bis, V.22, V. 21, Bell 212A/103) Error Correction (V. 42/ MNP 5) Data Compress (V.42bis/MNP 2-4)
      Voice  
      • PhoneOffice -CVSO (delta modulation) - Sampling Rate: 5 KB/sec 
      • PhoneOffice Plus - Windows 3.1 WAV (OLE compliant) PCM / ADPCM compression Sampling Rate: 11 KB/22 KB
      Package Includes 
      • PhoneOffice 16-bit voice/fax/modem card
      • PhoneOffice software and manual
      • Sample applications
      • WIN FAX Lite software and manual
      • Speaker with volume control
      • Telephone cord 
      System Requirements 
      • IBM PC (386S/486 or above) or compatible
      • 4 MB RAM Minimum (8 MB recommended)
      • Windows 3.1 and above
      • Hard disk drive with 15 MB available 


      PhoneOffice Plus - all the features of PhoneOfficetm, Plus.....
    If you want to get the most out of every dollar you spend, you'll love PhoneOffice Plus. Because with PhoneOffice Plus you will find everything you need for your office communications - and more. PhoneOffice Plus has all the features of PhoneOffice, but with an upgraded modem speed to 14.4 KBPS for today's Internet communications. Also, there is an upgrade to the high quality WAVE format files for the voice component. And probably the most important is a 'live music on hold' - from external source - for a real look and sound of a professional business.. So, now with PhoneOffice Plus you can have a Call Attendant, Voice mail, Fax-On-Demand, and a high speed data/fax modem all on one line.  

    14.4 Kbps Data Modem 

    PhoneOffice Plus incorporates 14.4Kbps (V.32bis) modem with data compression (V. 42 bis/MNP 5), error correction (V.42/MNP 2-4), and a throughput of up to 115.2 Kbps. 

    14.4 Kbps Fax Modem 

    PhoneOffice Plus allows users to send fax from any Windows application with speeds of up to 14.4 Kbps (both send/receive) under Class 1 or Class 2 fax/modern standards. 

    Wave Format Voice Files 

    PhoneOffice Plus records voice and sound as Windows 3.1 WAVE (OLE compliant) files with sampling rate of 5 K/sec up to 22 K/sec. The WAVE format allows one to use other Windows multimedia sound editing tools to edit the recorded voice prompts or to insert background music. PhoneOffice Plus also allows the users to record voice prompts with either a microphone or the telephone handset. Also, a speaker output jack is setable in either mono or stereo mode. 

    Auto Announcement with external on-hold music input 

    PhoneOffice Plus has the Auto Announcement feature like PhoneOffice but allows the user to input on-hold music from other music sources. The addition of this unique, and typically PBX feature to the system, is the distinguishing feature that puts the PhoneOffice Plus into the 'big league' of the Call Attendant/Voice mail systems costing many times more and yet relaying for this feature to be provided by the PBX system. PhoneOffice Plus delivers it with no PBX! 

      Package Includes 
      • PhoneOffice Plus 16-bit voice/fax/modem board
      • PhoneOffice Plus System software and manual
      • WinFax Lite software and manual
      • Speaker with volume control
      • Telephone cord 
      System Requirements 
      • IBM PC (386S/486 or above) or compatible
      • 4 MB RAM Minimum (8 MB recommended)
      • Windows 3.1 and above
      • Hard disk drive with 15 MB available 

    In conclusion, what is described here - both for PhoneOfficetm and PhoneOffice Plus, combined with the latest software versions (Version 1.34 and Version 3.13. respectively) which were designed to run on Windows 95/98, represents the crowning touches of a long term development and refinement process that the entire PhoneOfficetm products family has been in the course of - for several years now... It is a good sign of the confidence level that our customers have had in our products! 
    Also, the fact that thousands of single line and hundreds of Multi line systems have been sold in the USA - and worldwide - can give reassuring confidence to anyone considering the PhoneOfficetm products... 

    But Convince yourself! Check it out for yourself! Call our system and put it through the paces... retrieve some documents... or just call to talk to our resident experts, who not only sell but also support the systems - so you will get answers to your questions straight 'from the horse's mouth'!... 

       
    Start by calling 714/641-1234, EXT 5, and - as you will hear when you call - you can chose from the following options: 
  • 1 - to retrieve complete information package consisting of 9 crisp fax pages
  • 2 - to retrieve the updated Price List and Order Form
  • 3 - to talk to the sales department
  • 4 - to talk to the technical support
  • WE LOOK FORWARD TO YOUR CALL!
     
For full details about the complete PhoneOfficetm product line - and for downloading of a FREE DEMO - just 
     



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    Presented by: COMLINE SYSTEMS
    TEL: 714/641-1234, EXT 5
    FAX: 714/754-0989