Application
Generator
At the heart of PhoneOfficetm
is a powerful Application Generator.
It allows you to tailor your voice menus into exactly what you need. Setting
up your voice application is only a matter of linking up mailboxes that
represent options the caller can choose to transverse the voice tree.
Auto-Attendant
PhoneOfficetm
can be integrated into your telephone
switching system -PBX (Private Branch Exchange), Hybrid KSU (Key Service
Unit), or 'Centrex'. By selecting a department from a voice menu or by
entering an extension number, callers can immediately be transferred to
the person or department they want. When the extension is busy or does
not answer, PhoneOfficetm
can take a message or give the
caller the option to transfer to another extension. On a Centrex system,
and even some sophisticated PBX systems, PhoneOfficetm
can actually make transfers even
to a Cellular phone...
Fax-on-Demand
PhoneOfficetm
is configurable to either the
'one-call' or 'two-call' methods. With the 'one-call' method, the caller
must be calling from a fax machine. PhoneOfficetm
guides the caller with configurable
voice menus to select the desired documents. After completing the choices,
the caller simply presses the start button of the fax and the documents
are transmitted instantaneously. The caller pays all the cost of retrieving
the documents. With the 'two-call' method, the caller can be using any
touch tone telephone. After selecting the desired documents, the caller
is asked to enter the phone number of the fax machine which will receive
the fax transmission. The requested documents are then put into an internal
transmission queue to be faxed out automatically.
Voice Mail
PhoneOfficetm
allows you to create up to 999
configurable mailboxes - each with password protection. You can assign
a mailbox to each person in your company. Messages left in a mailbox can
be accessed remotely by the mailbox owner - or directly from the screen
- as shown below...
Auto-Announce
Even if there might be no phone system in your
office, you can still set up an Auto-Attendant. The PhoneOfficetm
can also be set up to page a
selected person. The caller is put on hold while an external speaker (included)
announces for the proper person (determined by the 'virtual' extension
number entered by the caller) to pick up the phone. If no one answers within
a preset number of announcements, the PhoneOfficetm
will take a message or give the
caller other options.
Message Forwarding & Beeper Notification
After a caller leaves a message in a voice mailbox,
PhoneOfficetm
can forward the message to a
phone number preset by the mailbox owner. PhoneOfficetm
can also call the mailbox owner's
beeper to notify him or her by displaying a preset number - or additionally
the phone number that the caller had entered.
Outbound Scheduler
With PhoneOfficetm
you can schedule a message to
be delivered to a person or a group of people. PhoneOfficetm
can be set up to request a confirmation
of a message receipt - or to record the recipient's response. A log of
scheduled calls and a status (success/failure), including those for all
Fax-On-Demand transmissions, is maintained by PhoneOfficetm
.
Auto-Detection
of Fax Tones
PhoneOfficetm
can recognize fax tones and route
the incoming fax to an external fax machine (for hard copy) or to the internal
fax box (for fax/modem reception). PhoneOfficetm
enables you now to use a single
telephone line for both voice and
fax.
Fax Scanner
With PhoneOfficetm
you can use your fax machine
to scan documents directly into your computer. Simply connect the fax machine
straight into the PhoneOffice card with a single telephone cable,
insert the document to be scanned, and press the "Start" button on the
fax machine. Use this convenient feature to set up fax-on-demand documents
- and save on the cost of an expensive scanner...
Background Operation
PhoneOfficetm
runs in the background of Windows
so you do not need to dedicate a computer to handle any of the PhoneOfficetm
activities. You can also run
other Windows applications concurrently in the foreground while
PhoneOffice answer all your calls.
Send Fax from any Windows Application
WINFAX Lite from Delrina is included with PhoneOffice
so that you can send fax from any Windows application simply by printing.
Data Modem
PhoneOfficetm
also includes an on-board 2400
BPS Hayes compatible data modem. If you require advanced high speed data
transmissions, choose PhoneOffice Plus..
It incorporates a 14.4 Kbps (v.32bis) modem with data compression (V42bis/MNP5)
and error correction (V42/MNP 2-4) with a throughput of up to 115.2 Kbps.
Integrated Voice and Fax
Technologies for the Total Solution to Office Communications
PhoneOfficetm
brings powerful, and yet practical
and affordable solutions to your company. With its Windows interface, it
is intuitive and easy to use. It is an exciting new product that will automate
your office communications and allow you to service your customers better.
Install PhoneOfficetm
or PhoneOfficetm
Plus today,
and soon you will be wondering how you ever
managed without one.
Applications Features
General
-
Application generator with four mailbox types (Voice
Prompt, Message, Send Fax, Transfer)
-
Multi-level tree structure.
-
Record voice prompts with telephone handset
-
Background operation in Windows.
-
On screen graphical display of tree structure.
-
On-line help.
-
Sample applications to get you started.
Fax-on-demand
-
One-call and two-call retrieval methods.
-
Fax scanner - use fax machine to directly scan documents
into a send-fax mailbox.
-
Import from text, ( PCX, TlFF, and BMP files.
-
Log of faxes delivered including fax number and documents
selected.
-
Configurable maximum limit of selected documents.
-
Configurable number of retries and retry interval.
-
Forbidden numbers to restrict long distance or international
calls.
Auto-Attendant
-
Adjustable flash time for PBX or Centrex Transfers.
-
Call progress monitoring by tone detection or by
manual acknowledgment from the receiver.
-
Auto-announce feature - instead of transferring the
call, the speaker announces who should come to pickup the phone.
-
Configurable # of rings or announcements to wait.
-
Configurable to take message if no answer.
Voice Mail
-
999 mailboxes each with password protection. Up to
5 digits to identify mailbox.
-
Accepts voice message and/or phone number.
-
Configurable maximum incoming message length (up
to 999 seconds).
-
Message indicator for each mailbox.
-
Message forwarding to present telephone number.
-
Pager notification with a default number or the number
the caller keys in.
-
Remote access for message retrieval, setting changes,
and voice prompt changes.
-
Time stamp for message.
Voice Scheduling
-
Dials out to deliver voice messages at scheduled
times with receipt confirmation or response.
-
Delivers common message to a group of people.
-
Log of message delivery and response maintained.
Phonebooks
-
Multiple Phonebooks supported.
-
Entries can be grouped.
-
Imports from dBASE Ill format.
Auto-Detection
-
Auto-detect between voice and fax.
-
Can route fax call to an external fax machine if
you prefer to receive hard copy faxes.
Fax
-
WiNFAX Lite included with package.
-
Fax directly from any Windows application simply
by the print command.
Hardware Specifications
System Requirements: IBM
PC 386/486 and above or 100% compatible or above and capable of running
Windows 3.1 or higher. Minimum 4MB RAM and 10 MB hard disk space.
Com Ports: Any
from COM l to COM 4
Hardware Interrupts: lRO2-4,
IRO9-11
Card Size: 4.25'X
8.7', 16-bit AT slot
Connectors: Telephone
handset: RJ-11; Telephone line: RJ-11 Speaker (included): Mini jack; AUX
input: Mini jack
Government Approvals: Class
B FCC certification; Approved for use in USA and Canada, with 'default
settings' for 23 other countries
Warranty: One
year parts and labor
Fax Modem: CCITT
V.29/V.27ter, Group 3
-
PhoneOffice - Class
1 - 9600 bps send, 4800 bps receive
-
PhoneOffice Plus - Class
1, Class 2 - Up to 14,400 bps send & receive
Data Modem
-
PhoneOffice - 2400
bps Hayes compatible
-
PhoneOffice Plus - 14,400/
9600/ 2400 bps Hayes compatible (CClTTV.2bis, V32,V.22bis, V.22, V. 21,
Bell 212A/103) Error Correction (V. 42/ MNP 5) Data Compress (V.42bis/MNP
2-4)
Voice
-
PhoneOffice -CVSO
(delta modulation) - Sampling Rate: 5 KB/sec
-
PhoneOffice Plus - Windows
3.1 WAV (OLE compliant) PCM / ADPCM compression Sampling Rate: 11 KB/22
KB
Package Includes
-
PhoneOffice 16-bit
voice/fax/modem card
-
PhoneOffice software
and manual
-
Sample applications
-
WIN FAX Lite software and manual
-
Speaker with volume control
-
Telephone cord
System Requirements
-
IBM PC (386S/486 or above) or compatible
-
4 MB RAM Minimum (8 MB recommended)
-
Windows 3.1 and above
-
Hard disk drive with 15 MB available
PhoneOffice
Plus - all the
features of PhoneOfficetm,
Plus.....
If you want to get the most out of every dollar you
spend, you'll love PhoneOffice Plus.
Because with PhoneOffice Plus you
will find everything you need for your office communications - and more.
PhoneOffice Plus has
all the features of PhoneOffice,
but with an upgraded modem speed to 14.4 KBPS for today's Internet communications.
Also, there is an upgrade to the high quality WAVE format files for the
voice component. And probably the most important is a 'live music on hold'
- from external source - for a real look and sound of a professional business..
So, now with PhoneOffice Plus you
can have a Call Attendant, Voice mail, Fax-On-Demand, and a high speed
data/fax modem all on one line.
14.4 Kbps Data Modem
PhoneOffice Plus incorporates 14.4Kbps
(V.32bis) modem with data compression (V. 42 bis/MNP 5), error correction
(V.42/MNP 2-4), and a throughput of up to 115.2 Kbps.
14.4 Kbps Fax Modem
PhoneOffice Plus allows users to
send fax from any Windows application with speeds of up to 14.4 Kbps (both
send/receive) under Class 1 or Class 2 fax/modern standards.
Wave Format Voice Files
PhoneOffice Plus records voice and
sound as Windows 3.1 WAVE (OLE compliant) files with sampling rate of 5
K/sec up to 22 K/sec. The WAVE format allows one to use other Windows multimedia
sound editing tools to edit the recorded voice prompts or to insert background
music. PhoneOffice Plus also allows
the users to record voice prompts with either a microphone or the telephone
handset. Also, a speaker output jack is setable in either mono or
stereo mode.
Auto-Announcement with external on-hold music
input
PhoneOffice Plus has the AutoAnnouncement
feature like PhoneOffice but allows the user to input on-hold music from
other music sources. The addition of this unique, and typically PBX feature
to the system, is the distinguishing feature that puts the PhoneOffice
Plus into the 'big league' of
the Call Attendant/Voice mail systems costing many times more and yet relaying
for this feature to be provided by the PBX system. PhoneOffice
Plus delivers it with no PBX!
Package Includes
-
PhoneOffice Plus 16-bit voice/fax/modem
board
-
PhoneOffice Plus System software and
manual
-
WinFax Lite software and manual
-
Speaker with volume control
-
Telephone cord
System Requirements
-
IBM PC (386S/486 or above) or compatible
-
4 MB RAM Minimum (8 MB recommended)
-
Windows 3.1 and above
-
Hard disk drive with 15 MB available
In conclusion, what is described here - both for PhoneOfficetm
and PhoneOffice Plus,
combined with the latest software versions (Version 1.34 and
Version 3.13. respectively) which were designed to run on Windows 95/98,
represents the crowning touches of a long term development and refinement
process that the entire PhoneOfficetm
products family has been in the course of - for several years
now... It is a good sign of the confidence level that our customers have
had in our products!
Also, the fact that thousands of single line and hundreds of Multi
line systems have been sold in the USA - and worldwide - can give reassuring
confidence to anyone considering the PhoneOfficetm
products...
But Convince yourself! Check it out for yourself! Call our system and
put it through the paces... retrieve some documents... or just call to
talk to our resident experts, who not only sell but also support
the systems - so you will get answers to your questions straight 'from
the horse's mouth'!...
Start by calling 714/641-1234, EXT
5, and - as you will hear when you call - you can chose from the
following options:
-
1 - to retrieve complete
information package consisting of 9 crisp fax pages
-
2 - to retrieve the
updated Price List and Order Form
-
3 - to talk to the
sales department
-
4 - to talk to the
technical support
WE LOOK FORWARD TO YOUR CALL!
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January 1, 1997.
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Presented by: COMLINE SYSTEMS
TEL: 714/641-1234, EXT 5
FAX: 714/754-0989
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